Pricing Policy for Industry Digits

Introduction: At Industry Digits, we uphold a philosophy of transparent and tailored pricing. Our policy is designed to provide clear, comprehensive information about how we price our innovative automation solutions, AI products, and digital services.

1. Service-Specific Pricing:

• Consultation & Custom Solutions: Each project, whether IoT, AI, or digital marketing, is evaluated based on its complexity, scope, and the expertise required. We provide a detailed proposal outlining the costs associated with your specific requirements.
• AI Products & Software: Pricing for AI products, like chatbots or process automation tools, is determined based on the complexity of the AI algorithms, the extent of customization, and the level of ongoing support required.

2. Subscription-Based Services:

• Recurring Services: Some of our offerings, like continuous website maintenance or social media management, are available on a subscription basis. We offer different tiers (e.g., Basic, Premium, Enterprise) to cater to various needs and budgets.
• Subscription Terms: Each subscription tier will have clear terms, including the frequency of service, included features, and any limitations.

3. Custom Quote Process:

• Tailored Quotes: For services that require a more personalized approach, we initiate our custom quote process. This involves a detailed assessment of your requirements, followed by a comprehensive quote including a cost breakdown.
• Quote Validity: Our quotes are valid for a specific period, typically 30 days, to allow you time for decision-making.

4. Payment Terms and Conditions:

• Advance Payments: For larger projects, we may require an advance payment or a deposit, typically ranging from 20% to 50% of the total cost.
• Payment Schedules: We offer flexible payment schedules, including milestone-based payments for longer projects.
• Late Payment Penalties: Late payments may incur additional charges or interest, as outlined in our service agreements.

5. Adjustments & Revisions:

• Scope Changes: If the project scope changes significantly, we will provide an updated quote and adjust the pricing accordingly.
• Revision Policies: The number of revisions included and the cost of additional revisions will be specified in our service agreements.

6. Additional Fees and Charges:

• Third-Party Costs: Costs incurred from third-party services or products required for your project will be itemized separately.
• Travel and Accommodation: If our services require travel, related expenses will be billed separately, with prior agreement.

7. Promotions and Discounts:

• Special Offers: We occasionally run promotions or offer discounts, especially for long-term commitments or referrals.
• Eligibility and Conditions: All promotions and discounts are subject to specific terms and are applicable for a limited period.

8. Money-Back Guarantee and Refund Policy:

• Conditions: Our money-back guarantee is applicable under certain conditions, detailed in our Refund Policy.

9. Contact for Queries: For any specific pricing queries or concerns regarding these terms, please contact us at [email protected].